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How To Book Your Holiday

Booking an African Safari Holiday with Visions of Africa

Once an itinerary has been discussed and agreed with you, we will hold the airline seats and confirm with the hotels that they have availability for the dates that you require. We will also arrange with our local suppliers the other ground arrangements such as transfers and excursions.

Once this has been confirmed in writing to us, we will issue you (or your travel agent) with a confirmation of the itinerary, and an invoice requesting a deposit payment. This is usually £200 ($300) per person for southern African Itineraries or 20% of the total for East Africa itineraries. Occasionally we will request a higher deposit if we are dealing with a hotel that requires a larger deposit or if for example the airline has a special fare which we are able to take advantage of and this may require full payment immediately.

We will also send you a copy of our booking form for you to sign and return to us. This booking form also has our full terms and conditions on the reverse. Signing the form means that you accept our terms and conditions. We will also request on the form, some personal information such as your passport number and date of birth. This is information is sometimes required by the airlines. We will not disclose this information to anyone else.

Once we have a deposit payment, you will receive a receipt and your booking price is guaranteed as per our Terms and Conditions. The balance of payment is due 8 weeks prior to departure. The amount and date that it is due will be on your invoice. We will not issue a reminder for this payment.

Passports
Please check that your passport has a minimum of 6 months validity from the date of their return date. For countries such as South Africa and Namibia you must have a minimum of 2 clear pages in your visa pages, plus additional clear pages for any other countries that you may be visiting as part of your itinerary. In East Africa the requirement is one clear page per country. It is your responsibility to check and confirm these requirements with the Embassy as conditions can change. Anyone travelling on a non-British passport should take particular care as visa requirements may be different and it is essential that the passport contains the correct visas. Please check with the Embassy what the requirements are.

Visas
South Africa, Namibia and Botswana currently issue free tourist visas (Sept 2012) on arrival for visits of up to 90 days. Zambia, Zimbabwe,  Uganda, Tanzania, Rwanda and Kenya Visas can be purchased on arrival and paid for in US Dollars. Mozambique have recently announced that they will no longer issue visaas on arrivala nd must be arranged prior to travel through your local Embassy. (Feb 2013)

If you intend to purchase a visa on arrival in any of the countries mentioned, please ensure that you have the right amount and that the notes are reasonably new.

Alternatively you can pre purchase the visas from the relevant Embassy. Allow a minimum of at least a week for postal applications, the application forms can be downloaded from the Embassy’s website or visit our Frequently Asked Questions page for links to various embassies.

What is included
Your itinerary will list all the elements that are included/excluded. Typically this will include your accommodation on the meal plan that is shown, and all transfers and flights. Flights will be booked in economy class unless otherwise requested. Items which are not included are elements such as visas, gratuities, items of a personal nature such as telephone calls, laundry and personal travel insurance.

Travel Insurance
All passengers MUST have travel insurance in order to travel to Africa. We strongly advise that you make sure you have cover as soon as your booking has been made. Should your plans need to change because of illness or injury you will then be covered to rebook or cancel your holiday. It is important to choose a policy which gives you comprehensive protection.

Personal Safety
We only work with reputable companies that have a good track record and a strong customer service ethos. Your safety is paramount at all times and we would never knowingly suggest that you travel somewhere that we consider to be unsafe. We will adhere at all times to the advice issued by the British Foreign and Commonwealth Office regarding travel to areas where there is unrest. (Please also note that UK citizens travelling in contravention of any FCO official advice can render your travel insurance void.). Passport holders and Nationals  of other countries MUST abide by the advice given by the relevant authority within their country.

Safari and adventure holidays carry an element of risk, as wild animals are unpredictable. Our suppliers will take every precaution to ensure your safety at all times, please make sure that you listen to, and act on any safety advice that you are given. Please also take time to read any safety or fire evacuation information posted in your room when you reach a destination.

General Travel Information
There is some practical travel information on the Frequently Asked Questions page for Africa safari holidays which can be found on this website. This will give you information about adaptors, money and weather in each country that we feature. We also have country profile pages offering useful information which you might find  helpful.

If you have any questions and want to know more about booking an African safari holiday; email us at info@visionsofafrica.co.uk, or give our Africa Experts a call on 01444 225640.